we use compostable mailers - made from plant-based materials

Where possible we use compostable mailers, fondly known as HEROPACKs (shipping bags) or HEROBUBBLEs (padded shipping bags), are used to ship our products to you. Unlike traditional shipping mailers, these are NOT made from plastic. The mailers are made from mostly plant-based materials such as PLA and a certified compostable material called PBAT (some seriously fancy ways of saying corn starch and bonding agents). Re-use the mailer - it is not single use, open using the instructions on outer mailer and you can proudly re-use it.

Once composted properly, the HEROPACKs will start to break down and turn into amazing fertiliser for the garden. This takes about 90-120 days (3-4 months).

If the mailers do end up in landfill, they will thankfully still break down. We would never encourage our packaging to go to landfill because it still contributes to wastage, but we know that within a couple of years, the mailers will start to decompose.

KAPOW, PLASTIC!